Delivery Area:
At the moment, we only ship within the United Kingdom.

Processing Times:
All orders are processed within 1–2 working days.
Orders placed on weekends or UK bank holidays will be dispatched on the next working day.

UK Shipping Options:

• Standard delivery via Evri (2–3 business days after dispatch).
• Available on all orders over £35. Automatically applied at checkout.
  

Delivery Confirmation & Tracking:
Once your order has been dispatched, you’ll receive an email with a tracking link so you can follow your parcel every step of the way.

Missed Deliveries & Address Errors:
Please make sure your shipping address is correct before placing your order. Luzza Studio is not responsible for delivery issues due to incorrect or incomplete addresses.

Delays:
While we aim to dispatch and deliver your order as quickly as possible, delays may occasionally occur due to postal disruptions. If your order hasn’t arrived within 7 business days, please contact us at hello@luzza.studio.

Packaging:
Your jewellery will be carefully packed with love and sent in a padded envelope or eco-friendly box — ideal for gifting or keeping safe.

✨ Shine your way — delivered with care.